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Wellbeing

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We want to create a workplace where our colleagues feel comfortable, healthy and happy

Quite simply our colleagues’ financial, mental and physical wellbeing matters to us. That’s why we take time to make everyone feel like they belong, they’re heard, and they’re supported.

Our Wellbeing network ensures we have the tools and skills needed to create a place of wellbeing - where colleagues feel good and function well. We started in 2018 and have recently evaluated our impact upon the Business using insights from 3 key sources - a BDO audit, our internal Peakon survey and the Mind Wellbeing Index. The data showed us that we’ve made tremendous cultural strides as an organisation. 

Events, Communication, Training and HR Underpin Activities are the four areas we focus on to help us deliver our objectives and they are actively promoted by our internal Wellbeing Committee. What we are aiming for now is data gathering, policy and procedural changes to fully embed our cultural objectives, in relation to Wellbeing. We are proud of our work so far and were awarded the Mind Silver Award and credited with achieving significant impact in the Wellbeing space - something the team is particularly proud of.

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Wellbeing week 2023

Future Focus


Training

Mental Health First Aiders (MHFA) programme in place with c.560 MHFA trained colleagues. 
Mental Health First Aiders- 3 year retests now implemented - developed with St John to ensure we have refreshed support for colleagues in place.
MHFA community events held 
Wellbeing Committee & HR fully MHFA trained 
Support I&D with Induction and onboarding content to ensure everyone at Wickes can feel at home

Events

We run two-three ‘large’ events for each year to further raise awareness of key Wellbeing campaigns and educate our colleagues on wellbeing. 
We have some amazing speaker/webinar led events taking place utilising our new partnership with Jeff Brazier as our wellbeing champion.

Communication

We continue to mark key events on our Wellbeing calendar to raise awareness and educate. 
We will look to highlight stories of staff members who have benefited from using support services and showcase them in staff information areas such as kitchens, break rooms, noticeboards and intranet.

Underpin Activities - HR

Looking at weaving wellbeing into our Business fabric - specifically in Policies, HR Practice, Engagement, Leadership & Development and Talent. 
Identify and participate in new Benchmarking partnership. 
Support HR activities with internal SMEs

In delivering these we hope to continue to grow and demonstrate with pride that we are one of the leading businesses when it comes to prioritising our colleagues' wellbeing.

It’s really easy to get involved with the network. When you join our business you’ll get a link to join any of the various I&D network Google spaces. From there you can read all what’s going on for the wellbeing community, reach out for support or advise and learn how to get involved, whether that’s signing up to become a mental health first aider, or getting involved in our activities and events.

jobs

Latest jobs

Customer Service Assistant

Salary:

£11.44 per hour

Location:

Paulton, Somerset

Position type

Permanent

Hours

20

Area of interest

Customer Assistants

Contract Type

Part Time

County

Somerset

Description

Wickes, Old Mills, Midsomer Norton, Paulton, BS39 7SW The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, tro

Reference

98883

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£11.44 per hour

Location:

Paulton, Somerset

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Somerset

Description

Wickes, Old Mills, Midsomer Norton, Paulton, BS39 7SW The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, tro

Reference

98882

Expiry Date

01/01/0001

Find out more
IT Service Managers x 3

Salary:

Competitive

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

37.5

Area of interest

IT

Contract Type

Full Time

County

Hertfordshire

Description

We are excited to offer new opportunities for three IT Service Managers to join our Tech Operations team. Reporting to the Head of Service Management and Transition, you will play a key role in provid

Reference

98881

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£11.44 per hour

Location:

Oxford, Oxfordshire

Position type

Permanent

Hours

8

Area of interest

Customer Assistants

Contract Type

Part Time

County

Oxfordshire

Description

Wickes, Botley Road, Oxford, OX2 0HA The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy rea

Reference

98880

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Tunstall, Staffordshire

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Staffordshire

Description

Wickes, Unit 1, Marlborough Road (Off Reginald Way), Tunstall, ST6 5ED The roleWhether you’re welcoming customers in-store, or visiting them in their own home, you’ll create innovative designs and hel

Reference

98879

Expiry Date

01/01/0001

George Welsh

Author

George Welsh
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Retail Supervisor

Salary:

£12.05 per hour

Location:

Huntingdon, Cambridgeshire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Cambridgeshire

Description

Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienc

Reference

98878

Expiry Date

01/01/0001

Find out more
Digital Marketing Executive

Salary:

Competitive

Location:

Watford, Hertfordshire

Position type

Permanent

Hours

37.5

Area of interest

Marketing

Contract Type

Full Time

County

Hertfordshire

Description

We’re looking for a Digital Marketing Executive to join us in a newly created role to support our  Digital Marketing team in growing traffic to Wickes, from Paid Search, Affiliates, and other new or e

Reference

98877

Expiry Date

01/01/0001

Katie Shaw

Author

Katie Shaw
Katie Shaw

Author

Katie Shaw
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Customer Service Assistant

Salary:

£11.44 per hour

Location:

Northampton, Northamptonshire

Position type

Permanent

Hours

32

Area of interest

Customer Assistants

Contract Type

Full Time

County

Northamptonshire

Description

Wickes, 18 Tyne Road, Weedon Road Industrial Estate, Northampton, NN5 5AF The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking w

Reference

98876

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£11.44 per hour

Location:

Cardiff, South Glamorgan

Position type

Permanent

Hours

21

Area of interest

Customer Assistants

Contract Type

Part Time

County

South Glamorgan

Description

Wickes, Unit 1, Dragon Retail Park, 507 Newport Rd, Cardiff CF23 9AD The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will b

Reference

98875

Expiry Date

01/01/0001

Find out more
View all jobs
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