Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

Location:

North London Area focusing around Edmonton

The Role...

You will be there to help inspire your colleagues to deliver the best design and installation service and help overcome any issues you come across. You will be responsible for coaching and supporting the Design and Installations Services team in store. You will be accountable for driving our showroom service standards so you will need to be able to think on your feet, plan strategically and know how to get things done.

39 hours per week Full-time and Permanent contract.

Weekends and evenings and evening availability needed.

About you...

You will have experience managing a sales team in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.

Ideally you would have experience in:

Leading a team in a customer facing environment
Strong focus on learning and development
Coaching and mentoring

You will be positioned in our Kitchen and Bathroom Showroom, leading a team of Design Consultants whilst reporting to the Store Manager.

What we can offer you...

Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.

Up to 7.5% annual bonus and up to £300 per month gain share bonus
Up to 10% employer pension contribution
Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We support you by creating an environment that works for you, with a purpose that inspires you. The flexibility to make life work for you, and a career that doesn’t put your life on hold. Where you can be yourself, do your best work, and be the difference we make.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working let us know when you apply and we can talk this through as part of your application process.

"Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"

Our application process

Submit your resume
Answer some questions
Interview process
Join us for onboarding

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How Stephen makes an impact as Operations Manager at Wickes

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Our operations managers are vital to the success of our business. They are skilled multitaskers who can switch between helping customers plan their dream bathroom one minute and then nipping out

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Stephen is a multitasker, responsible for keeping people safe and inspiring colleagues to deliver the best possible customer experience

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George Welsh

WickesLife

Design and Installation Services Manager

Wickes culture

Our application process

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Let's Do it Right

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