Are you an experienced Order Management Business Analyst looking for a new and exciting opportunity, one where it's not just about the opportunity to develop, one where you’ll also be valued, rewarded and supported. Your work will also have a real impact. We help people build things. Make things better. How good would it be to know that you’re part of that?
We are looking for a Business Analyst to join us for 12 months on an FTC to cover maternity.
Why not join us and be part of our Order Management System programme team within Enterprise Delivery, your role will be to join us during our Design Phase to support technical and business change designs, then support as we go into build and deployment. You will be liaising between the business and IT teams by facilitating communication and determining objectives that align with stated business case needs and unstated business needs.
We’re an award-winning business with an open, safe environment where people can thrive. With the freedom to be themselves, it’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture.
The Role:
- You’ll obtain a deep understanding of relevant Wickes business areas to be able to build/maintain high-quality requirements and recommend process/commercial/technology improvements.
- You’ll work with the core project team to assist in key documentation review and input, such as statements of work and change requests and creation of documentation for key project updates.
- You’ll work with the business and delivery teams to shape and prioritise detailed business requirements by making recommendations towards standard retail practice and suggesting alternatives to proposed solutions where they are leading to unique customisation/development.
- You’ll understand technical options, limitations, costs, and risks, whilst building strong relationships with business partners and architecture to discuss trade offs and work collaboratively to shape requirements accordingly.
- Translate conceptual user requirements into clear, detailed functional requirements.
- Manage requirements scoping throughout the delivery process and support delivery teams as they develop, test and deploy solutions.
- Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases.
- Understand inefficiencies or gaps to identify and assist in prioritising opportunities to streamline business processes.
- Support in identifying business change impact and agreement on acceptable resolution.
Does this sound like you?
- Proven track record of working in large and complex business facing projects involving multiple business applications.
- Previous experience of working in Cloud and SaaS based solution projects with a background in Retail, Supply Chain Systems and Transport Systems is essential.
- Previous experience of working with the IBM Sterling Order Management SAAS Solution is desirable.
- Experience of working across multiple business areas such as supply chain, logistics, commercial, finance, and ecommerce.
- You’ll have great interpersonal skills and an ability to build strong relationships at all levels and be able to influence.
- You’ll have experience of working successfully alongside other Business Analysts on large programmes of work to collectively cover a wide breadth of scope.
- You’ll have experience of working with on-shore and offshore SIs, building a relationship with your counterparts to achieve the right outcome.
- Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
- Experience with agile development methodologies and agile planning tools such as Jira and confluence would be an advantage.
- You’ll have great interpersonal skills and an ability to build strong relationships at all levels and be able to influence.
- You’ll be a strong problem solver with excellent trouble-shooting skills.
- Motivated and driven by achieving long-term business outcomes
What's in it for you?
Our strong family values and 'cornerstones' lie at the heart of the success of our journey. If matching your ambition to our culture is an exciting prospect, there's never been a better time to join us.
We’re a team. And teams work best together when they know and respect one another. Listen and learn from one another. So we offer a hybrid working model, you will be working from our Support Centre in Watford up to 3 days a week. In addition, you will be visiting Delivery Centres and Customer Service Centres from time-to-time as the programme requires. Giving you the support you need to do well at work, and the flexibility to make life work for you.
We’ll also equip you with a benefits package that includes:
- Competitive package
- Up to 35 Days holiday inlcuding bank holidays
- Contributory Pension and Life Assurance
- Flexible Hybrid working
- Save-as-you-earn scheme
- Colleague discount
- Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause, and fertility support.
About Us:
Wickes is a multi-channel retailer operating in the home improvement market. With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues.
But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
Vacancy Reference #47421
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.
We want to move fast, what are you waiting for, apply now, application closing date 17/11/2024.
