Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

The Role...

Similar to an Assistant Manager or Deputy Manager, an Operations Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.

Full-time (39hpw) and Permanent, in various Wickes locations in and around Barking.

About you...

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.

What we can offer you...

Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.

Salary from £26,680.00
Up to 7.5% annual bonus and up to £300 per month gain share bonus
Various shift patterns to suit you
Up to 10% employer pension contribution
Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.

Vacancy Reference #46714

"Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"

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posts

How Stephen makes an impact as Operations Manager at Wickes

Teaser

Store Operations

Content Type

Blogs

Publish date

05/27/2022

Summary

Our operations managers are vital to the success of our business. They are skilled multitaskers who can switch between helping customers plan their dream bathroom one minute and then nipping out

Teaser

Stephen is a multitasker, responsible for keeping people safe and inspiring colleagues to deliver the best possible customer experience

Read full article

George Welsh

WickesLife

Assistant Manager

Wickes culture

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