I started working at Wickes NCSC as a Service Delivery Team Leader straight out of University and had just finished travelling .I moved in to Central Operations to gain an understanding of how our store operation works. Following this , I sought to gain commercial experience so I chose Supply Chain. As an analyst I learned the technical aspects of our supply function, working closely with our commercial category managers, operations team and suppliers to deliver great customer facing availability in store. Following this I was promoted to Assistant Category Manager for the Specialist Business Unit. I now the manage supply chain for Plumbing & Heating, Roofing , Insulation and Cleaning as a Category Supply Manager. In between I've also had the opportunity to work on some interesting projects.
A typical day involves reviewing the availability of the products I look after in store as well as the sales performance with my Category counterparts. I also review any current promotions and in store activity relevant to my categories which inform the decisions on volume of stock that we buy and put into our stores and through our delivery network. I try to ensure this has little negative impact on our operations as too little or too much stock creates challenges for our store teams and distribution network which ultimately impacts our customer's experience. I then start planning for any future activity , informing suppliers where necessary through forecasting and regular calls and contact . With seasonal products such as mine, when in peak , the days are quickly filled with analysing performance of key lines , responding to requests and queries from our store colleagues and speaking to suppliers constantly to ensure stock is delivered into our network in full and on time. The rest of my time is spent taking care of the technical aspects of how the above is executed.
I enjoy working at pace and the environment is always changing in response to what is happening within the market. I like to switch it up every so often and have found colleagues and leaders who have supported me in my desire to get experience within different parts of the business.
Working with a strong team and the people. You will always find a colleague willing to help you , I have had a the benefit of working in supportive teams for the duration of my time here, I've made lasting friendships and have met some real characters!
Wickes' commitment to support communities and Charity through our Charity Partnerships is important to me, there is a strong sense of the desire to help and that is evident in the creative ways our colleagues find to raise money for important causes.
Consider our Winning Behaviours. If you work well with others you will find a home here with the right attitude and desire to do well.
